Community Health Worker Training

For Healthcare Providers & Organizations

Build Stronger Community Connections. Improve Patient Outcomes.

Healthcare doesn't end when a patient leaves your office.

Community Health Workers (CHWs) help bridge the gap between healthcare systems, community resources, and the people who need them most. By addressing social determinants of health, improving care coordination, and building trust within communities, CHWs can help organizations improve outcomes while reducing barriers to care.

HERS Community Health Worker Training equips healthcare providers, nonprofits, community organizations, and public health teams with the knowledge and practical tools needed to effectively integrate Community Health Workers into their programs and services.

Who This Training Is For:

  • Healthcare providers and medical practices

  • Hospitals and health systems

  • Public health departments

  • Community-based organizations

  • Nonprofits and social service agencies

  • Care management and care coordination teams

  • Organizations seeking to improve health equity and community engagement

What you will learn:

Foundations of Community Health Work

  • Understanding the CHW role and scope of practice

  • Core competencies and ethical standards

  • The impact of CHWs on health outcomes and health equity

Addressing Social Determinants of Health

  • Identifying barriers to care

  • Resource navigation and community referrals

  • Supporting individuals and families with complex needs

Patient Engagement & Care Coordination

  • Building trust and culturally responsive relationships

  • Motivational interviewing and communication skills

  • Care navigation and interdisciplinary collaboration

Program Implementation & Sustainability

  • Integrating CHWs into healthcare and community settings

  • Defining workflows and responsibilities

  • Measuring impact and building sustainable programs

Why Community Health Work Matters

Community Health Workers serve as trusted connectors between healthcare systems and communities. They help individuals navigate complex systems, access needed resources, overcome barriers to care, and achieve better health outcomes.

Organizations that successfully integrate CHWs often see:

  • Improved patient engagement

  • Increased access to services and resources

  • Better care coordination

  • Enhanced community trust

  • Stronger health equity outcomes

  • Reduced strain on clinical teams

Why Train with HERS, LLC

The HERS team brings decades of combined experience in healthcare, care navigation, community engagement, and social work. We understand the challenges organizations face when addressing social determinants of health and supporting individuals with complex needs.

Our approach combines evidence-based practices with real-world experience to provide actionable solutions that organizations can implement immediately.

Training Options

We offer:

  • On-site organizational training

  • Virtual training sessions

  • Customized workshops

  • Leadership and staff development programs

  • Community Health Worker program consultation

Whether you're launching a new CHW program or strengthening an existing one, HERS can help your team build the skills and confidence needed for success.

Ready to Strengthen Your Community Impact?

Partner with HERS to empower your team, improve patient outcomes, and create stronger connections between healthcare and community.

Contact us today to learn more about Community Health Worker Training for your organization.